@zack/support-response-handbook
Multi-file support response handbook for direct context loading across drafting, escalation, and customer messaging workflows.
Install
agentpm install @zack/support-response-handbook@0.1.0Inspect / query
agentpm knowledge inspect @zack/support-response-handbook@0.1.0Weekly installs
1
0%
Last publish
1d ago
v0.1.0
agent.json
{
"name": "support-response-handbook",
"version": "0.1.0",
"description": "Multi-file support response handbook for direct context loading across drafting, escalation, and customer messaging workflows.",
"knowledge": {
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{
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"description": "Core support-response principles for tone, structure, and next-step clarity.",
"content_type": "text/markdown"
},
{
"path": "knowledge/docs/escalation-guidelines.md",
"role": "reference",
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"description": "Escalation thresholds and handoff guidance for billing, outage, and account-risk cases.",
"content_type": "text/markdown"
},
{
"path": "knowledge/docs/message-templates.md",
"role": "reference",
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"sha256": "sha256:5a1cfa37356dd484ed18b8100a8f5bd30550f84a7a4ed256b4f9a3c95fc60fd1",
"description": "Reusable message patterns for acknowledgements, follow-ups, and escalation notices.",
"content_type": "text/markdown"
}
],
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},
"provenance": {
"builder": {
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"version": "2026-07-12"
},
"generated_at": "2026-07-12T00:00:00Z",
"sources_manifest_path": "knowledge/provenance/sources-manifest.json"
}
},
"readme": "README.md",
"license": {
"spdx": "MIT"
}
}Knowledge metadata
Mode
Context mode
Context documents
Document count
3
Total bytes
4.6 KB
Content hash
sha256:6d1bdc762b4469df4f2a320d223afad243245c6c8c8731ef63a64fdc27e23d58
knowledge/docs/response-principles.md
text/markdownRole: context1.6 KB
knowledge/docs/escalation-guidelines.md
text/markdownRole: reference1.8 KB
knowledge/docs/message-templates.md
text/markdownRole: reference1.2 KB
Provenance
Generated at
2026-07-12T00:00:00Z
Builder
agentpm-examples-manual-curation@2026-07-12