support-escalation-loop

support-escalation-loop is a publishable AgentPM Loop package for support triage, response drafting, and escalation handoff decisions.

It packages the portable orchestration contract for a common support pattern:

• first assess whether the issue can be handled directly
• then draft a customer-facing response when possible
• otherwise move through an explicit escalation review and handoff path

The goal is to show that a Loop can capture durable support control flow without embedding runtime code, provider behavior, or package-specific execution logic.

Use it for:

• demonstrating a support workflow with both direct-resolution and escalation branches
• showing explicit outcomes plus an implicit complete phase in one portable Loop
• exercising approval checkpoints, access intent, limits, and error policy in a realistic support example

The package includes:

• agent.json
• README.md

Local development

From this directory:

agentpm lint
agentpm publish --dry-run

The source for this Loop package can be found here.